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Assistant Retail Store Manager

Company Overview

At Goodwill Industries of Mid-Michigan, our mission is to assist individuals with barriers to employment in making the transition to independence and self-sufficiency. 

Goodwill Industries of Mid-Michigan provides reasonable accommodation for individuals requiring assistance with the application or hiring process. If you need assistance with the application or hiring process, contact the Human Resources Department at 810-762-9960 or GoodwillHR@goodwillmidmichigan.org. Goodwill Industries of Mid-Michigan is an Equal Opportunity Employer. 

Compensation: $11.00/hour plus a chance to earn monthly bonuses of $130 and higher depending on store net margin!!

Job Summary

The Assistant Retail Store Manager will contribute to the mission of Goodwill by successfully providing leadership to the retail store by assisting the Retail Store Manager in the following ways:

  • Meet or exceed budgeted sales and gross margin goals.
  • Delegate tasks and make appropriate and reasonable assignments to store employees and to ensure all assignments are completed and all corporate procedures and policies are followed. 
  • Maximize revenue and net gain, while minimizing donated goods waste
  • Focus on community relations, customer and associate satisfaction, store appearance and financial results while representing and promoting Goodwill in the community. 

 

Responsibilities and Duties

  • Assists in hiring, training and scheduling employees to ensure retail plan and production quotas.
  • Promotes good donor and customer relations, service and communications.
  • Maintains an attractive and safe store facility, internally and externally.
  • Accurately completes paperwork regarding newly hired employees, incident and injury reports, scheduling, and any other paperwork required.
  • Helps reduce employee turnover by identifying and resolving problems.
  • Provides consistent information to the Retail Store Manager regarding issues and potential problems.
  • Ensures employees fully understand expectations; discipline when appropriate.
  • Ensures employees fully understand the importance of a professional attitude and image, including attire.
  • Treats all employees fairly and equally.
  • Other duties as assigned.

Qualifications and Skills

  • High school diploma or GED required 
  • Minimum of 1 year management experience.
  • Minimum of 2 years of general retail or production experience.
  • Reliable transportation required.
  • Demonstrated customer service and communication skills, including training skills.
  • Demonstrate strong management skills.
  • Pleasant, cheerful and professional demeanor required.
  • Fluent English-speaking and writing skills

Benefits and Perks

  • Health, dental, vision and life insurance
  • 9 paid holidays
  • Paid vacation
  • Personal Paid Time Off (PPTO)
  • Short and long term disability
  • Direct Deposit
  • Career Advancement Opportunities 
  • 20% Employee Discount
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